WalMart MoneyCard: My card was stolen before I even activated it,a...
A WalMart MoneyCard customer review by GetHuman user ~ripped off from November 9th, 2017
Background on ~ripped off's case
GetHuman: ~ripped off - can you tell our other WalMart MoneyCard customers when your case took place?
~ripped off: Sure. It was middle of the night, on November 4th.
GetHuman: Did you reach out to WalMart MoneyCard, and if so, how?
GetHuman: And which of these common WalMart MoneyCard customer issues best describes the reason you wanted to talk to them?
(Shows ~ripped off a list of common WalMart MoneyCard problems)
~ripped off: "Register Card" was why I was trying to call.
~ripped off's review of WalMart MoneyCard customer service
GetHuman: So how would you sum up your experience for GetHuman's WalMart MoneyCard customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ripped off: My card was stolen before I even activated it,and I still had my receipt from Walmart and they still wanted a ** digit card number-which I didn't have. I wanted to see if the card was activated or not, or to see if I could get a replacement card. I kept getting the run around. Very, very unhappy!!!
GetHuman: Let's quantify your experience contacting WalMart MoneyCard. On a scale of 1 to 5, how easy is it go get help on a WalMart MoneyCard problem?
~ripped off: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ripped off: I'd give them a one out of five on communication.
GetHuman: And what about WalMart MoneyCard's ability to quickly and effectively address your problem?
~ripped off: For that I would say four out of five.
GetHuman: And finally- any advice for other WalMart MoneyCard customers?
~ripped off: Call them early in the day or late. Don't forget any personal or account information you might need for WalMart MoneyCard to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ripped off taken from his WalMart MoneyCard customer service problem that occurred on November 4th, 2017.