WalMart.com: Complaining about Walmart does not help, nothin...

A WalMart.com customer review by GetHuman user ~Carolyn Calderon from November 28th, 2017

Background on ~Carolyn Calderon's case

GetHuman: ~Carolyn Calderon - can you tell our other WalMart.com customers when your case took place?
~Carolyn Calderon: Yes. It was morning, on November 23rd.
GetHuman: Did you reach out to WalMart.com, and if so, how?
~Carolyn Calderon: I used the 800-925-6278 number I found for on the GetHuman WalMart.com customer phone number page I was on: WalMart.com Customer Service Phone Number
GetHuman: And which of these common WalMart.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Carolyn Calderon a list of common WalMart.com problems)
~Carolyn Calderon: "Returns" was why I was trying to call.

~Carolyn Calderon's review of WalMart.com customer service

GetHuman: So how would you sum up your experience for GetHuman's WalMart.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Carolyn Calderon: Complaining about Walmart does not help, nothing will be done.It is unbelievably how customers are treated at the N.main store in Pearland, Tx. *****.WalMart.com is every bit as awful as the stores.
GetHuman: Let's quantify your experience contacting WalMart.com. On a scale of 1 to 5, how easy is it go get help on a WalMart.com problem?
~Carolyn Calderon: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Carolyn Calderon: I'd give them a three out of five on communication.
GetHuman: And what about WalMart.com's ability to quickly and effectively address your problem?
~Carolyn Calderon: For that I would say five out of five.
GetHuman: And finally- any advice for other WalMart.com customers?
~Carolyn Calderon: Call them early in the day or late. Don't forget any personal or account information you might need for WalMart.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Carolyn Calderon taken from his WalMart.com customer service problem that occurred on November 23rd, 2017.

WalMart.com

2.90 of 5 stars | 307 reviews

~Carolyn Calderon's WalMart.com Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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