WalMart.com: Deseo comprar i Optimus Tower Fan y * Mr. Coff...
A WalMart.com customer review by GetHuman user ~JESUS VAZQUEZ from November 24th, 2017
Background on ~JESUS VAZQUEZ's case
GetHuman: ~JESUS VAZQUEZ - can you tell our other WalMart.com customers when your case took place?
~JESUS VAZQUEZ: Yeah. It was morning, on November 15th.
GetHuman: Did you reach out to WalMart.com, and if so, how?
GetHuman: And which of these common WalMart.com customer issues best describes the reason you wanted to talk to them?
(Shows ~JESUS VAZQUEZ a list of common WalMart.com problems)
~JESUS VAZQUEZ: "Track order" was why I was trying to call.
~JESUS VAZQUEZ's review of WalMart.com customer service
GetHuman: So how would you sum up your experience for GetHuman's WalMart.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~JESUS VAZQUEZ: Deseo comprar i Optimus Tower Fan y * Mr. Coffee grinder on line pero me ha sido imposibl*e ,la tienda local de Mayaguez,P.R. no tiene disponible esta mercancia. Favor decirme cual tienda en Puereto Rico los tiene disponible o comprarlos por on line
GetHuman: Let's quantify your experience contacting WalMart.com. On a scale of 1 to 5, how easy is it go get help on a WalMart.com problem?
~JESUS VAZQUEZ: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~JESUS VAZQUEZ: I'd give them a five out of five on communication.
GetHuman: And what about WalMart.com's ability to quickly and effectively address your problem?
~JESUS VAZQUEZ: For that I would say one out of five.
GetHuman: And finally- any advice for other WalMart.com customers?
~JESUS VAZQUEZ: Call them early in the day or late. Don't forget any personal or account information you might need for WalMart.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~JESUS VAZQUEZ taken from his WalMart.com customer service problem that occurred on November 15th, 2017.