WalMart.com: I've been trying to get help for ** min. and st...

A WalMart.com customer review by GetHuman user ~Madeline Roman Baez from November 25th, 2017

Background on ~Madeline Roman Baez's case

GetHuman: ~Madeline Roman Baez - can you tell our other WalMart.com customers when your case took place?
~Madeline Roman Baez: Yeah. It was morning, on November 18th.
GetHuman: Did you reach out to WalMart.com, and if so, how?
~Madeline Roman Baez: I used a phone number I found on the GetHuman WalMart.com customer service contact info page: Contact WalMart.com Customer Service
GetHuman: And which of these common WalMart.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Madeline Roman Baez a list of common WalMart.com problems)
~Madeline Roman Baez: "Returns" was why I was trying to call.

~Madeline Roman Baez's review of WalMart.com customer service

GetHuman: So how would you sum up your experience for GetHuman's WalMart.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Madeline Roman Baez: I've been trying to get help for ** min. and steel dont have sn answer. I'm ashame the awful customer service of such a huge bis chain stores. Please do'nt send me any other promotions e'mails if I can't buy.
GetHuman: Let's quantify your experience contacting WalMart.com. On a scale of 1 to 5, how easy is it go get help on a WalMart.com problem?
~Madeline Roman Baez: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Madeline Roman Baez: I'd give them a four out of five on communication.
GetHuman: And what about WalMart.com's ability to quickly and effectively address your problem?
~Madeline Roman Baez: For that I would say one out of five.
GetHuman: And finally- any advice for other WalMart.com customers?
~Madeline Roman Baez: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for WalMart.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Madeline Roman Baez taken from his WalMart.com customer service problem that occurred on November 18th, 2017.

WalMart.com

2.90 of 5 stars | 307 reviews

~Madeline Roman Baez's WalMart.com Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like WalMart.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with WalMart.com in any way.

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!