GetHuman: GetHuman-tthomas2 - can you tell our other WalMart.com customers when your case took place?
GetHuman-tthomas2: Sure. It was afternoon, on November 26th.
GetHuman: Did you reach out to WalMart.com, and if so, how?
GetHuman: And which of these common WalMart.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-tthomas2 a list of common WalMart.com problems)
GetHuman-tthomas2: "Warranty claim" was why I was trying to call.
GetHuman: So how would you sum up your experience for GetHuman's WalMart.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-tthomas2: I have been eating * buying strictly organic food for close to * years now. We have become very f...
GetHuman: Can you tell the rest of us a bit more from what happened on 11/26/17?
GetHuman-tthomas2: I have been eating * buying strictly organic food for close to * years now. We have become very familiar with the look and taste of most of what we normally buy. Usually, With Walmart being the cheap, Chinese made ****,outlet it is, we would not even attempt to buy a food product there, but, being we were in a hurry, found some needed, organic, ( supposedly ) avocados there and purchased them. When we got home, what we cut into was like no organic, or any for that matter, avocado we have ever purchased. For starters, they were very small. But some are, so no big deal. They were firm like they are supposed to be, but when we cut into them they were disgusting. The seed was the size of an almond. They had no avocado smell to them. I have pictures but have no place to attach them here. Truthfully, in the end, this falls on us. We broke a sacred rule to never purchase a food item from Walmart . I truly believe that the Chinese own Walmart through corporate layers. And anyone, with any sense, would never buy a food product associated with that country. I may not be able to send you pictures but, I will be posting them on Facebook and Twitter. Along with a message very similar to this. I'm also thinking about starting some sort of blog or something to try to find others with similar stories, who feel like Walmart is falling very short, (maybe just a step less than poisoning ) in their food markets. .
GetHuman: Let's quantify your experience contacting WalMart.com. On a scale of 1 to 5, how easy is it go get help on a WalMart.com problem?
GetHuman-tthomas2: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-tthomas2: I'd give them a two out of five on communication.
GetHuman: And what about WalMart.com's ability to quickly and effectively address your problem?
GetHuman-tthomas2: For that I would say one out of five.
GetHuman: And finally- any advice for other WalMart.com customers?
GetHuman-tthomas2: Call them early in the day or late. Don't forget any personal or account information you might need for WalMart.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-tthomas2 taken from his WalMart.com customer service problem that occurred on November 26th, 2017.