WalMart.com: The response to the problem, "cannot select the...

A WalMart.com customer review by GetHuman user ~Island Gator from November 21st, 2017

Background on ~Island Gator's case

GetHuman: ~Island Gator - can you tell our other WalMart.com customers when your case took place?
~Island Gator: Sure. It was evening, on November 16th.
GetHuman: Did you reach out to WalMart.com, and if so, how?
~Island Gator: I used a phone number I found on the GetHuman WalMart.com customer service contact info page: Contact WalMart.com Customer Service
GetHuman: And which of these common WalMart.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Island Gator a list of common WalMart.com problems)
~Island Gator: "Make a purchase" was why I was trying to call.

~Island Gator's review of WalMart.com customer service

GetHuman: So how would you sum up your experience for GetHuman's WalMart.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Island Gator: The response to the problem, "cannot select the ship to store option" I was told "there have been problems with that lately, not sure why, maybe you should try later." And I am, the customer!?
GetHuman: Let's quantify your experience contacting WalMart.com. On a scale of 1 to 5, how easy is it go get help on a WalMart.com problem?
~Island Gator: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Island Gator: I'd give them a four out of five on communication.
GetHuman: And what about WalMart.com's ability to quickly and effectively address your problem?
~Island Gator: For that I would say three out of five.
GetHuman: And finally- any advice for other WalMart.com customers?
~Island Gator: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for WalMart.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Island Gator taken from his WalMart.com customer service problem that occurred on November 16th, 2017.

WalMart.com

2.90 of 5 stars | 307 reviews

~Island Gator's WalMart.com Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

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