WalMart.com: This is what walmarts web sight saids about how...
A WalMart.com customer review by GetHuman user ~Joe joe from November 20th, 2017
Background on ~Joe joe's case
GetHuman: ~Joe joe - can you tell our other WalMart.com customers when your case took place?
~Joe joe: Yup. It was late at night, on November 17th.
GetHuman: Did you reach out to WalMart.com, and if so, how?
GetHuman: And which of these common WalMart.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Joe joe a list of common WalMart.com problems)
~Joe joe: "Make a purchase" was why I was trying to call.
~Joe joe's review of WalMart.com customer service
GetHuman: So how would you sum up your experience for GetHuman's WalMart.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Joe joe: This is what walmarts web sight saids about how long it takes to get your merchandise,ie straightalk phone cards, once purchased*within ** mins you will receive yadayada yada.its now been ** hours
GetHuman: Let's quantify your experience contacting WalMart.com. On a scale of 1 to 5, how easy is it go get help on a WalMart.com problem?
~Joe joe: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Joe joe: I'd give them a one out of five on communication.
GetHuman: And what about WalMart.com's ability to quickly and effectively address your problem?
~Joe joe: For that I would say two out of five.
GetHuman: And finally- any advice for other WalMart.com customers?
~Joe joe: Call them early in the day or late. Don't forget any personal or account information you might need for WalMart.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Joe joe taken from his WalMart.com customer service problem that occurred on November 17th, 2017.