A WalMart customer review by GetHuman user GetHuman-toblero from November 30th, 2017
Background on GetHuman-toblero's case
GetHuman: GetHuman-toblero - can you tell our other WalMart customers when your case took place?
GetHuman-toblero: Yeah. It was evening, on November 24th.
GetHuman: Did you reach out to WalMart, and if so, how?
GetHuman: And which of these common WalMart customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-toblero a list of common WalMart problems)
GetHuman-toblero: "Track an Order" was why I was trying to call.
GetHuman-toblero's review of WalMart customer service
GetHuman: So how would you sum up your experience for GetHuman's WalMart customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman: Can you tell the rest of us a bit more from what happened on 11/24/17?
GetHuman-toblero: I went to your store in MT.Iron, MN. Looking to spend a lot of money for paint I was confused what the price was. I located a employee of yours who said they would sent someone to help. I stood there for a long time and nobody showed. Saw another employee and the price rollback was more than the regular price. He could not even tell me the price. I would have bought a lot of exterior paint if I knew how much it would cost. I,ve spent a lot of money at wallmat but after that I am checking out your competitor. Thanks. Jim Hand
GetHuman: Let's quantify your experience contacting WalMart. On a scale of 1 to 5, how easy is it go get help on a WalMart problem?
GetHuman-toblero: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-toblero: I'd give them a one out of five on communication.
GetHuman: And what about WalMart's ability to quickly and effectively address your problem?
GetHuman-toblero: For that I would say two out of five.
GetHuman: And finally- any advice for other WalMart customers?
GetHuman-toblero: Call them early in the day or late. Don't forget any personal or account information you might need for WalMart to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-toblero taken from his WalMart customer service problem that occurred on November 24th, 2017.