WalMart: My customer service rep was professional, court...
A WalMart customer review by GetHuman user ~Linda Mayes from November 20th, 2017
Background on ~Linda Mayes's case
GetHuman: ~Linda Mayes - can you tell our other WalMart customers when your case took place?
~Linda Mayes: Yeah. It was evening, on November 14th.
GetHuman: Did you reach out to WalMart, and if so, how?
GetHuman: And which of these common WalMart customer issues best describes the reason you wanted to talk to them?
(Shows ~Linda Mayes a list of common WalMart problems)
~Linda Mayes: "Refund a Charge" was why I was trying to call.
~Linda Mayes's review of WalMart customer service
GetHuman: So how would you sum up your experience for GetHuman's WalMart customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Linda Mayes: My customer service rep was professional, courteous & friendly. She was an excellent representative for Wal-Mart.
GetHuman: Let's quantify your experience contacting WalMart. On a scale of 1 to 5, how easy is it go get help on a WalMart problem?
~Linda Mayes: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Linda Mayes: I'd give them a four out of five on communication.
GetHuman: And what about WalMart's ability to quickly and effectively address your problem?
~Linda Mayes: For that I would say three out of five.
GetHuman: And finally- any advice for other WalMart customers?
~Linda Mayes: Call them early in the day or late. Don't forget any personal or account information you might need for WalMart to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Linda Mayes taken from his WalMart customer service problem that occurred on November 14th, 2017.