Walgreens: Pharmacy Complaints
A Walgreens customer review by GetHuman user GetHuman-deniae from December 1st, 2017
Background on GetHuman-deniae's case
GetHuman: GetHuman-deniae - can you tell our other Walgreens customers when your case took place?
GetHuman-deniae: Yes. It was morning, on November 22nd.
GetHuman: Did you reach out to Walgreens, and if so, how?
GetHuman: And which of these common Walgreens customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-deniae a list of common Walgreens problems)
GetHuman-deniae: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-deniae's review of Walgreens customer service
GetHuman: So how would you sum up your experience for GetHuman's Walgreens customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-deniae: Pharmacy Complaints
GetHuman: Can you tell the rest of us a bit more from what happened on 11/22/17?
GetHuman-deniae: Please send this to corporate. Something needs to be done about this pharmacy. It's horrible!**https:**www.yelp.com*biz*walgreens-anaheim-*?osq****hour*walgreens*pharmacy
GetHuman: Let's quantify your experience contacting Walgreens. On a scale of 1 to 5, how easy is it go get help on a Walgreens problem?
GetHuman-deniae: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-deniae: I'd give them a one out of five on communication.
GetHuman: And what about Walgreens's ability to quickly and effectively address your problem?
GetHuman-deniae: For that I would say five out of five.
GetHuman: And finally- any advice for other Walgreens customers?
GetHuman-deniae: Call them early in the day or late. Don't forget any personal or account information you might need for Walgreens to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-deniae taken from his Walgreens customer service problem that occurred on November 22nd, 2017.