Walgreens: Pharmacy complaint
A Walgreens customer review by GetHuman user GetHuman-audraaka from December 2nd, 2017
Background on GetHuman-audraaka's case
GetHuman: GetHuman-audraaka - can you tell our other Walgreens customers when your case took place?
GetHuman-audraaka: Yeah. It was morning, on November 30th.
GetHuman: Did you reach out to Walgreens, and if so, how?
GetHuman: And which of these common Walgreens customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-audraaka a list of common Walgreens problems)
GetHuman-audraaka: "Track order" was why I was trying to call.
GetHuman-audraaka's review of Walgreens customer service
GetHuman: So how would you sum up your experience for GetHuman's Walgreens customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-audraaka: Pharmacy complaint
GetHuman: Can you tell the rest of us a bit more from what happened on 11/30/17?
GetHuman-audraaka: Discrimination based on the type of medication I'm prescribed
GetHuman: Let's quantify your experience contacting Walgreens. On a scale of 1 to 5, how easy is it go get help on a Walgreens problem?
GetHuman-audraaka: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-audraaka: I'd give them a four out of five on communication.
GetHuman: And what about Walgreens's ability to quickly and effectively address your problem?
GetHuman-audraaka: For that I would say one out of five.
GetHuman: And finally- any advice for other Walgreens customers?
GetHuman-audraaka: Call them early in the day or late. Don't forget any personal or account information you might need for Walgreens to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-audraaka taken from his Walgreens customer service problem that occurred on November 30th, 2017.