Walmart (Canada): The rep was friendly & tried to understand prob...
A Walmart (Canada) customer review by GetHuman user ~nanax2276 from November 27th, 2017
Background on ~nanax2276's case
GetHuman: ~nanax2276 - can you tell our other Walmart (Canada) customers when your case took place?
~nanax2276: Yes. It was middle of the night, on November 24th.
GetHuman: Did you reach out to Walmart (Canada), and if so, how?
GetHuman: And which of these common Walmart (Canada) customer issues best describes the reason you wanted to talk to them?
(Shows ~nanax2276 a list of common Walmart (Canada) problems)
~nanax2276: "Warranty claim" was why I was trying to call.
~nanax2276's review of Walmart (Canada) customer service
GetHuman: So how would you sum up your experience for GetHuman's Walmart (Canada) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~nanax2276: The rep was friendly & tried to understand problem, but was not very helpful. All I want is to start getting the Flyer delivered with my paper.
GetHuman: Let's quantify your experience contacting Walmart (Canada). On a scale of 1 to 5, how easy is it go get help on a Walmart (Canada) problem?
~nanax2276: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~nanax2276: I'd give them a four out of five on communication.
GetHuman: And what about Walmart (Canada)'s ability to quickly and effectively address your problem?
~nanax2276: For that I would say one out of five.
GetHuman: And finally- any advice for other Walmart (Canada) customers?
~nanax2276: Call them early in the day or late. Don't forget any personal or account information you might need for Walmart (Canada) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~nanax2276 taken from his Walmart (Canada) customer service problem that occurred on November 24th, 2017.
Walmart (Canada)
2.00 of 5 stars | 9 reviews
~nanax2276's Walmart (Canada) Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars
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