Walmart Product Care Plan: I had to call them * times to get the shipping...
A Walmart Product Care Plan customer review by GetHuman user GetHuman-379187 from November 11th, 2017
Background on GetHuman-379187's case
GetHuman: GetHuman-379187 - can you tell our other Walmart Product Care Plan customers when your case took place?
GetHuman-379187: Yeah. It was morning, on November 6th.
GetHuman: Did you reach out to Walmart Product Care Plan, and if so, how?
GetHuman: And which of these common Walmart Product Care Plan customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-379187 a list of common Walmart Product Care Plan problems)
GetHuman-379187: "Cancel order" was why I was trying to call.
GetHuman-379187's review of Walmart Product Care Plan customer service
GetHuman: So how would you sum up your experience for GetHuman's Walmart Product Care Plan customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-379187: I had to call them * times to get the shipping label, twice more to get them to acknowledge they had received the phone * weeks after it tracked as delivered and again about the fact that they still haven't paid out my claim says "fulfilled". Seriously pointless and I doubt I will ever see a dime.
GetHuman: Let's quantify your experience contacting Walmart Product Care Plan. On a scale of 1 to 5, how easy is it go get help on a Walmart Product Care Plan problem?
GetHuman-379187: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-379187: I'd give them a one out of five on communication.
GetHuman: And what about Walmart Product Care Plan's ability to quickly and effectively address your problem?
GetHuman-379187: For that I would say one out of five.
GetHuman: And finally- any advice for other Walmart Product Care Plan customers?
GetHuman-379187: Call them early in the day or late. Don't forget any personal or account information you might need for Walmart Product Care Plan to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-379187 taken from his Walmart Product Care Plan customer service problem that occurred on November 6th, 2017.