Walmart Product Care Plan: Never received the two plans through email I pa...

A Walmart Product Care Plan customer review by GetHuman user ~Sandy Davis from November 25th, 2017

Background on ~Sandy Davis's case

GetHuman: ~Sandy Davis - can you tell our other Walmart Product Care Plan customers when your case took place?
~Sandy Davis: Sure. It was afternoon, on November 23rd.
GetHuman: Did you reach out to Walmart Product Care Plan, and if so, how?
~Sandy Davis: I used the 877-968-6391 number I found for on the GetHuman Walmart Product Care Plan customer phone number page I was on: Walmart Product Care Plan Customer Service Phone Number
GetHuman: And which of these common Walmart Product Care Plan customer issues best describes the reason you wanted to talk to them?
(Shows ~Sandy Davis a list of common Walmart Product Care Plan problems)
~Sandy Davis: "Cancel Subscription" was why I was trying to call.

~Sandy Davis's review of Walmart Product Care Plan customer service

GetHuman: So how would you sum up your experience for GetHuman's Walmart Product Care Plan customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Sandy Davis: Never received the two plans through email I paid for and the lady I spoke to was of no help. Sent many emails to Walmart. Got no response. I'm disgusted.
GetHuman: Let's quantify your experience contacting Walmart Product Care Plan. On a scale of 1 to 5, how easy is it go get help on a Walmart Product Care Plan problem?
~Sandy Davis: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Sandy Davis: I'd give them a three out of five on communication.
GetHuman: And what about Walmart Product Care Plan's ability to quickly and effectively address your problem?
~Sandy Davis: For that I would say two out of five.
GetHuman: And finally- any advice for other Walmart Product Care Plan customers?
~Sandy Davis: Call them early in the day or late. Don't forget any personal or account information you might need for Walmart Product Care Plan to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Sandy Davis taken from his Walmart Product Care Plan customer service problem that occurred on November 23rd, 2017.

Walmart Product Care Plan

1.92 of 5 stars | 71 reviews

~Sandy Davis's Walmart Product Care Plan Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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