WebstaurantStore.com: we have been waiting on products for * week. If...
A WebstaurantStore.com customer review by GetHuman user GetHuman-428561 from November 20th, 2017
Background on GetHuman-428561's case
GetHuman: GetHuman-428561 - can you tell our other WebstaurantStore.com customers when your case took place?
GetHuman-428561: Sure. It was afternoon, on November 12th.
GetHuman: Did you reach out to WebstaurantStore.com, and if so, how?
GetHuman: And which of these common WebstaurantStore.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-428561 a list of common WebstaurantStore.com problems)
GetHuman-428561: "Track order" was why I was trying to call.
GetHuman-428561's review of WebstaurantStore.com customer service
GetHuman: So how would you sum up your experience for GetHuman's WebstaurantStore.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-428561: we have been waiting on products for * week. If product out of stock there should be a reference to it when you try to order it. Poor distribution.
GetHuman: Let's quantify your experience contacting WebstaurantStore.com. On a scale of 1 to 5, how easy is it go get help on a WebstaurantStore.com problem?
GetHuman-428561: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-428561: I'd give them a five out of five on communication.
GetHuman: And what about WebstaurantStore.com's ability to quickly and effectively address your problem?
GetHuman-428561: For that I would say five out of five.
GetHuman: And finally- any advice for other WebstaurantStore.com customers?
GetHuman-428561: Call them early in the day or late. Don't forget any personal or account information you might need for WebstaurantStore.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-428561 taken from his WebstaurantStore.com customer service problem that occurred on November 12th, 2017.
WebstaurantStore.com
4.00 of 5 stars | 13 reviews
GetHuman-428561's WebstaurantStore.com Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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