Weight Watchers: Bad bad service - can barely understand the pho...
A Weight Watchers customer review by GetHuman user ~Baby cakes from November 22nd, 2017
Background on ~Baby cakes's case
GetHuman: ~Baby cakes - can you tell our other Weight Watchers customers when your case took place?
~Baby cakes: Yes. It was evening, on November 16th.
GetHuman: Did you reach out to Weight Watchers, and if so, how?
GetHuman: And which of these common Weight Watchers customer issues best describes the reason you wanted to talk to them?
(Shows ~Baby cakes a list of common Weight Watchers problems)
~Baby cakes: "Upgrade Account" was why I was trying to call.
~Baby cakes's review of Weight Watchers customer service
GetHuman: So how would you sum up your experience for GetHuman's Weight Watchers customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Baby cakes: Bad bad service - can barely understand the phone representaive then he put me on hold for ** minutes never came back...this stinks
GetHuman: Let's quantify your experience contacting Weight Watchers. On a scale of 1 to 5, how easy is it go get help on a Weight Watchers problem?
~Baby cakes: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Baby cakes: I'd give them a two out of five on communication.
GetHuman: And what about Weight Watchers's ability to quickly and effectively address your problem?
~Baby cakes: For that I would say one out of five.
GetHuman: And finally- any advice for other Weight Watchers customers?
~Baby cakes: Call them early in the day or late. Don't forget any personal or account information you might need for Weight Watchers to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Baby cakes taken from his Weight Watchers customer service problem that occurred on November 16th, 2017.