Weight Watchers: been trying to stop service for about * months...

A Weight Watchers customer review by GetHuman user ~donna holley from November 24th, 2017

Background on ~donna holley's case

GetHuman: ~donna holley - can you tell our other Weight Watchers customers when your case took place?
~donna holley: Sure. It was evening, on November 16th.
GetHuman: Did you reach out to Weight Watchers, and if so, how?
~donna holley: I used the 800-651-6000 number I found for on the GetHuman Weight Watchers customer phone number page I was on: Weight Watchers Customer Service Phone Number
GetHuman: And which of these common Weight Watchers customer issues best describes the reason you wanted to talk to them?
(Shows ~donna holley a list of common Weight Watchers problems)
~donna holley: "Update Account Info" was why I was trying to call.

~donna holley's review of Weight Watchers customer service

GetHuman: So how would you sum up your experience for GetHuman's Weight Watchers customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~donna holley: been trying to stop service for about * months. Feel trapped. Have been on hole for hundreds iof minutes. Not impressed. A great way to keep the money coming.
GetHuman: Let's quantify your experience contacting Weight Watchers. On a scale of 1 to 5, how easy is it go get help on a Weight Watchers problem?
~donna holley: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~donna holley: I'd give them a five out of five on communication.
GetHuman: And what about Weight Watchers's ability to quickly and effectively address your problem?
~donna holley: For that I would say five out of five.
GetHuman: And finally- any advice for other Weight Watchers customers?
~donna holley: Call them early in the day or late. Don't forget any personal or account information you might need for Weight Watchers to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~donna holley taken from his Weight Watchers customer service problem that occurred on November 16th, 2017.

Weight Watchers

3.00 of 5 stars | 58 reviews

~donna holley's Weight Watchers Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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