Wendy's: Now I have to wait for someone to get back to m...
A Wendy's customer review by GetHuman user ~mzcottoncandy from November 27th, 2017
Background on ~mzcottoncandy's case
GetHuman: ~mzcottoncandy - can you tell our other Wendy's customers when your case took place?
~mzcottoncandy: Yes I can. It was evening, on November 21st.
GetHuman: Did you reach out to Wendy's, and if so, how?
GetHuman: And which of these common Wendy's customer issues best describes the reason you wanted to talk to them?
(Shows ~mzcottoncandy a list of common Wendy's problems)
~mzcottoncandy: "Overcharge/Strange charge" was why I was trying to call.
~mzcottoncandy's review of Wendy's customer service
GetHuman: So how would you sum up your experience for GetHuman's Wendy's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mzcottoncandy: Now I have to wait for someone to get back to me in regards to my complaint about my order last night that was wrong! Are you kidding me*I wanna be compensated *Wendy's have to do Better*Now I see why I don't care for fast food the service is not the same back when I was working.
GetHuman: Let's quantify your experience contacting Wendy's. On a scale of 1 to 5, how easy is it go get help on a Wendy's problem?
~mzcottoncandy: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mzcottoncandy: I'd give them a one out of five on communication.
GetHuman: And what about Wendy's's ability to quickly and effectively address your problem?
~mzcottoncandy: For that I would say four out of five.
GetHuman: And finally- any advice for other Wendy's customers?
~mzcottoncandy: Call them early in the day or late. Don't forget any personal or account information you might need for Wendy's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mzcottoncandy taken from his Wendy's customer service problem that occurred on November 21st, 2017.