Wendy's: Very badd. Watched my clock and waited ** mins...
A Wendy's customer review by GetHuman user ~Good man from November 21st, 2017
Background on ~Good man's case
GetHuman: ~Good man - can you tell our other Wendy's customers when your case took place?
~Good man: Yup. It was afternoon, on November 18th.
GetHuman: Did you reach out to Wendy's, and if so, how?
GetHuman: And which of these common Wendy's customer issues best describes the reason you wanted to talk to them?
(Shows ~Good man a list of common Wendy's problems)
~Good man: "Cancel a reservation" was why I was trying to call.
~Good man's review of Wendy's customer service
GetHuman: So how would you sum up your experience for GetHuman's Wendy's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Good man: Very badd. Watched my clock and waited ** mins with no one in front of me at all. To listien to a bunch of monkeys talking about drugs, and rapping songs very loud as me and other wait in line and not even being waited on. The place is ***** reisterstown rd. worst I ever seen. Who wants to wait that long with no service. Nobody was even in front of me.
GetHuman: Let's quantify your experience contacting Wendy's. On a scale of 1 to 5, how easy is it go get help on a Wendy's problem?
~Good man: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Good man: I'd give them a five out of five on communication.
GetHuman: And what about Wendy's's ability to quickly and effectively address your problem?
~Good man: For that I would say two out of five.
GetHuman: And finally- any advice for other Wendy's customers?
~Good man: Call them early in the day or late. Don't forget any personal or account information you might need for Wendy's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Good man taken from his Wendy's customer service problem that occurred on November 18th, 2017.