Wenger NA: I have and iceberg cooling board and the power...
A Wenger NA customer review by GetHuman user ~smiles from November 3rd, 2017
Background on ~smiles's case
GetHuman: ~smiles - can you tell our other Wenger NA customers when your case took place?
~smiles: Yup. It was middle of the night, on November 1st.
GetHuman: Did you reach out to Wenger NA, and if so, how?
GetHuman: And which of these common Wenger NA customer issues best describes the reason you wanted to talk to them?
(Shows ~smiles a list of common Wenger NA problems)
~smiles: "Returns" was why I was trying to call.
~smiles's review of Wenger NA customer service
GetHuman: So how would you sum up your experience for GetHuman's Wenger NA customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~smiles: I have and iceberg cooling board and the power cord kept getting broken and I called them and they sent one I brought another one at a yard sale and the cord has a short in it so I will purchaswe two more just incase.They were really nice although I have bugged them and I may have to put them on speed dial thanks guys you're awesome*and so are your products
GetHuman: Let's quantify your experience contacting Wenger NA. On a scale of 1 to 5, how easy is it go get help on a Wenger NA problem?
~smiles: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~smiles: I'd give them a five out of five on communication.
GetHuman: And what about Wenger NA's ability to quickly and effectively address your problem?
~smiles: For that I would say four out of five.
GetHuman: And finally- any advice for other Wenger NA customers?
~smiles: Call them early in the day or late. Don't forget any personal or account information you might need for Wenger NA to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~smiles taken from his Wenger NA customer service problem that occurred on November 1st, 2017.
Wenger NA
3.25 of 5 stars | 2 reviews
~smiles's Wenger NA Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Wenger NA, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Wenger NA in any way.