Westinghouse: they have had my tv for over * months because i...
A Westinghouse customer review by GetHuman user GetHuman-233800 from November 13th, 2017
Background on GetHuman-233800's case
GetHuman: GetHuman-233800 - can you tell our other Westinghouse customers when your case took place?
GetHuman-233800: Yes I can. It was middle of the night, on November 9th.
GetHuman: Did you reach out to Westinghouse, and if so, how?
GetHuman: And which of these common Westinghouse customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-233800 a list of common Westinghouse problems)
GetHuman-233800: "Complaint" was why I was trying to call.
GetHuman-233800's review of Westinghouse customer service
GetHuman: So how would you sum up your experience for GetHuman's Westinghouse customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-233800: they have had my tv for over * months because it stopped working. said i'd have a new one in two weeks. now their customer service number was disconnected.
GetHuman: Let's quantify your experience contacting Westinghouse. On a scale of 1 to 5, how easy is it go get help on a Westinghouse problem?
GetHuman-233800: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-233800: I'd give them a three out of five on communication.
GetHuman: And what about Westinghouse's ability to quickly and effectively address your problem?
GetHuman-233800: For that I would say four out of five.
GetHuman: And finally- any advice for other Westinghouse customers?
GetHuman-233800: Call them early in the day or late. Don't forget any personal or account information you might need for Westinghouse to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-233800 taken from his Westinghouse customer service problem that occurred on November 9th, 2017.