Westpac Banking Corporation: International calls should take precidence inst...
A Westpac Banking Corporation customer review by GetHuman user ~Irate greypower from November 6th, 2017
Background on ~Irate greypower's case
GetHuman: ~Irate greypower - can you tell our other Westpac Banking Corporation customers when your case took place?
~Irate greypower: Sure. It was afternoon, on November 3rd.
GetHuman: Did you reach out to Westpac Banking Corporation, and if so, how?
GetHuman: And which of these common Westpac Banking Corporation customer issues best describes the reason you wanted to talk to them?
(Shows ~Irate greypower a list of common Westpac Banking Corporation problems)
~Irate greypower: "Question" was why I was trying to call.
~Irate greypower's review of Westpac Banking Corporation customer service
GetHuman: So how would you sum up your experience for GetHuman's Westpac Banking Corporation customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Irate greypower: International calls should take precidence instead we are in the queue with local callers. What sort of service is that!!!
GetHuman: Let's quantify your experience contacting Westpac Banking Corporation. On a scale of 1 to 5, how easy is it go get help on a Westpac Banking Corporation problem?
~Irate greypower: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Irate greypower: I'd give them a four out of five on communication.
GetHuman: And what about Westpac Banking Corporation's ability to quickly and effectively address your problem?
~Irate greypower: For that I would say one out of five.
GetHuman: And finally- any advice for other Westpac Banking Corporation customers?
~Irate greypower: Call them early in the day or late. Don't forget any personal or account information you might need for Westpac Banking Corporation to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Irate greypower taken from his Westpac Banking Corporation customer service problem that occurred on November 3rd, 2017.
Westpac Banking Corporation
1.25 of 5 stars | 2 reviews
~Irate greypower's Westpac Banking Corporation Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars
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