Whirlpool.com: Hi,*I Have whirlpool wtm*** refrigerator which...

A Whirlpool.com customer review by GetHuman user ~Chandan Gurbani from November 14th, 2017

Background on ~Chandan Gurbani's case

GetHuman: ~Chandan Gurbani - can you tell our other Whirlpool.com customers when your case took place?
~Chandan Gurbani: Yes I can. It was afternoon, on November 6th.
GetHuman: Did you reach out to Whirlpool.com, and if so, how?
~Chandan Gurbani: I used a phone number I found on the GetHuman Whirlpool.com customer service contact info page: Contact Whirlpool.com Customer Service
GetHuman: And which of these common Whirlpool.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Chandan Gurbani a list of common Whirlpool.com problems)
~Chandan Gurbani: "Overcharge/Strange charge" was why I was trying to call.

~Chandan Gurbani's review of Whirlpool.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Whirlpool.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Chandan Gurbani: Hi,*I Have whirlpool wtm*** refrigerator which is purchased in Bahrain and under warranty, but now compressor is getting hot and i am shifted in india, so please suggest
GetHuman: Let's quantify your experience contacting Whirlpool.com. On a scale of 1 to 5, how easy is it go get help on a Whirlpool.com problem?
~Chandan Gurbani: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Chandan Gurbani: I'd give them a one out of five on communication.
GetHuman: And what about Whirlpool.com's ability to quickly and effectively address your problem?
~Chandan Gurbani: For that I would say three out of five.
GetHuman: And finally- any advice for other Whirlpool.com customers?
~Chandan Gurbani: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Whirlpool.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Chandan Gurbani taken from his Whirlpool.com customer service problem that occurred on November 6th, 2017.

Whirlpool.com

2.00 of 5 stars | 8 reviews

~Chandan Gurbani's Whirlpool.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

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