Whirlpool.com: No heat in dryer. All parts in burnerand voils...
A Whirlpool.com customer review by GetHuman user GetHuman-norgate from December 8th, 2017
Background on GetHuman-norgate's case
GetHuman: GetHuman-norgate - can you tell our other Whirlpool.com customers when your case took place?
GetHuman-norgate: Sure. It was middle of the night, on November 30th.
GetHuman: Did you reach out to Whirlpool.com, and if so, how?
GetHuman: And which of these common Whirlpool.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-norgate a list of common Whirlpool.com problems)
GetHuman-norgate: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-norgate's review of Whirlpool.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Whirlpool.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-norgate: No heat in dryer. All parts in burnerand voils vheck ok. Cant find the problem.
GetHuman: Can you tell the rest of us a bit more from what happened on 11/30/17?
GetHuman-norgate: Dryer will not heat. All parts have been checked
GetHuman: Let's quantify your experience contacting Whirlpool.com. On a scale of 1 to 5, how easy is it go get help on a Whirlpool.com problem?
GetHuman-norgate: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-norgate: I'd give them a two out of five on communication.
GetHuman: And what about Whirlpool.com's ability to quickly and effectively address your problem?
GetHuman-norgate: For that I would say one out of five.
GetHuman: And finally- any advice for other Whirlpool.com customers?
GetHuman-norgate: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Whirlpool.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-norgate taken from his Whirlpool.com customer service problem that occurred on November 30th, 2017.