Whirlpool.com: I am disappointed in Whirlpool service, and the...
A Whirlpool.com customer review by GetHuman user ~Christine Rudnik from November 16th, 2017
Background on ~Christine Rudnik's case
GetHuman: ~Christine Rudnik - can you tell our other Whirlpool.com customers when your case took place?
~Christine Rudnik: Yeah. It was evening, on November 14th.
GetHuman: Did you reach out to Whirlpool.com, and if so, how?
GetHuman: And which of these common Whirlpool.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Christine Rudnik a list of common Whirlpool.com problems)
~Christine Rudnik: "Change order" was why I was trying to call.
~Christine Rudnik's review of Whirlpool.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Whirlpool.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Christine Rudnik: I am disappointed in Whirlpool service, and their dryers--l* months and needing repair and very noisy. Got l*yrs. out of the last one I had.
GetHuman: Let's quantify your experience contacting Whirlpool.com. On a scale of 1 to 5, how easy is it go get help on a Whirlpool.com problem?
~Christine Rudnik: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Christine Rudnik: I'd give them a three out of five on communication.
GetHuman: And what about Whirlpool.com's ability to quickly and effectively address your problem?
~Christine Rudnik: For that I would say one out of five.
GetHuman: And finally- any advice for other Whirlpool.com customers?
~Christine Rudnik: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Whirlpool.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Christine Rudnik taken from his Whirlpool.com customer service problem that occurred on November 14th, 2017.