Whirlpool: Washer has stopped washing in the middle of the...
Background on GetHuman46974's case
GetHuman: GetHuman46974 - can you tell our other Whirlpool customers when your case took place?
GetHuman46974: Sure. It was morning, on November 29th.
GetHuman: Did you reach out to Whirlpool, and if so, how?
GetHuman: And which of these common Whirlpool customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman46974 a list of common Whirlpool problems)
GetHuman46974: "Complaint" was why I was trying to call.
GetHuman46974's review of Whirlpool customer service
GetHuman: So how would you sum up your experience for GetHuman's Whirlpool customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman46974: Washer has stopped washing in the middle of the wash cycle.
GetHuman: Let's quantify your experience contacting Whirlpool. On a scale of 1 to 5, how easy is it go get help on a Whirlpool problem?
GetHuman46974: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman46974: I'd give them a three out of five on communication.
GetHuman: And what about Whirlpool's ability to quickly and effectively address your problem?
GetHuman46974: For that I would say two out of five.
GetHuman: And finally- any advice for other Whirlpool customers?
GetHuman46974: Call them early in the day or late. Don't forget any personal or account information you might need for Whirlpool to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman46974 taken from his Whirlpool customer service problem that occurred on November 29th, 2017.