White Castle: There was your family and friends treating at y...
A White Castle customer review by GetHuman user ~Securitygirlone from November 17th, 2017
Background on ~Securitygirlone's case
GetHuman: ~Securitygirlone - can you tell our other White Castle customers when your case took place?
~Securitygirlone: Yes. It was afternoon, on November 14th.
GetHuman: Did you reach out to White Castle, and if so, how?
GetHuman: And which of these common White Castle customer issues best describes the reason you wanted to talk to them?
(Shows ~Securitygirlone a list of common White Castle problems)
~Securitygirlone: "Complaint" was why I was trying to call.
~Securitygirlone's review of White Castle customer service
GetHuman: So how would you sum up your experience for GetHuman's White Castle customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Securitygirlone: There was your family and friends treating at your company and my family works in your business, we was let into your company with another group of people they got their order and when it was my turn to order i was told to speak loud enough so everyone in the area of the business to hear me and to me i was talking plenty loud for the cashier to hear me but i spoke louder to get my order in and was embarrassed to have to speak over your employees in order to be heard i worked in food and was able to hear ever order only because we behind the counter was there to work and not joke about what the customer was wearing, saying, or doing. what was more important the currency you getting from that customer, i would like something said and done there is a time for that behavior and today i made the choice to tell my community of family to keep our business away from your company until i see that we are who you want as customers i don't care if i spent ** cents r the ** dollars i came there wit
GetHuman: Let's quantify your experience contacting White Castle. On a scale of 1 to 5, how easy is it go get help on a White Castle problem?
~Securitygirlone: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Securitygirlone: I'd give them a five out of five on communication.
GetHuman: And what about White Castle's ability to quickly and effectively address your problem?
~Securitygirlone: For that I would say five out of five.
GetHuman: And finally- any advice for other White Castle customers?
~Securitygirlone: Call them early in the day or late. Don't forget any personal or account information you might need for White Castle to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Securitygirlone taken from his White Castle customer service problem that occurred on November 14th, 2017.
White Castle
3.00 of 5 stars | 4 reviews
~Securitygirlone's White Castle Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like White Castle, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with White Castle in any way.