Wikipedia: i requested an account but did not receive conf...
A Wikipedia customer review by GetHuman user GetHuman-ajaoro from December 7th, 2017
Background on GetHuman-ajaoro's case
GetHuman: GetHuman-ajaoro - can you tell our other Wikipedia customers when your case took place?
GetHuman-ajaoro: Yup. It was afternoon, on December 1st.
GetHuman: Did you reach out to Wikipedia, and if so, how?
GetHuman: And which of these common Wikipedia customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-ajaoro a list of common Wikipedia problems)
GetHuman-ajaoro: "Update account information" was why I was trying to contact.
GetHuman-ajaoro's review of Wikipedia customer service
GetHuman: So how would you sum up your experience for GetHuman's Wikipedia customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-ajaoro: i requested an account but did not receive confirmation
GetHuman: Can you tell the rest of us a bit more from what happened on 12/01/17?
GetHuman-ajaoro: for reading and publishing articles
GetHuman: Let's quantify your experience contacting Wikipedia. On a scale of 1 to 5, how easy is it go get help on a Wikipedia problem?
GetHuman-ajaoro: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-ajaoro: I'd give them a three out of five on communication.
GetHuman: And what about Wikipedia's ability to quickly and effectively address your problem?
GetHuman-ajaoro: For that I would say one out of five.
GetHuman: And finally- any advice for other Wikipedia customers?
GetHuman-ajaoro: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Wikipedia to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-ajaoro taken from his Wikipedia customer service problem that occurred on December 1st, 2017.
Wikipedia
1.00 of 5 stars | 1 reviews
GetHuman-ajaoro's Wikipedia Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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