Wired Magazine: Spoke to Allison as my grandson had not receive...
A Wired Magazine customer review by GetHuman user ~Impressed Reader from November 27th, 2017
Background on ~Impressed Reader's case
GetHuman: ~Impressed Reader - can you tell our other Wired Magazine customers when your case took place?
~Impressed Reader: Sure. It was afternoon, on November 22nd.
GetHuman: Did you reach out to Wired Magazine, and if so, how?
GetHuman: And which of these common Wired Magazine customer issues best describes the reason you wanted to talk to them?
(Shows ~Impressed Reader a list of common Wired Magazine problems)
~Impressed Reader: "None of those really matches why I wanted to call Wired Magazine that day." was why I was trying to call.
~Impressed Reader's review of Wired Magazine customer service
GetHuman: So how would you sum up your experience for GetHuman's Wired Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Impressed Reader: Spoke to Allison as my grandson had not received any issues regarding his new subscription - due to delivery to the wrong address. She corrected the information and made the proper adjustments. Very well satisfied - and I thank you much.**P.S: Wonderfully informative and very creative magazine!
GetHuman: Let's quantify your experience contacting Wired Magazine. On a scale of 1 to 5, how easy is it go get help on a Wired Magazine problem?
~Impressed Reader: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Impressed Reader: I'd give them a five out of five on communication.
GetHuman: And what about Wired Magazine's ability to quickly and effectively address your problem?
~Impressed Reader: For that I would say five out of five.
GetHuman: And finally- any advice for other Wired Magazine customers?
~Impressed Reader: Call them early in the day or late. Don't forget any personal or account information you might need for Wired Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Impressed Reader taken from his Wired Magazine customer service problem that occurred on November 22nd, 2017.