Wired Magazine: The Callback didn't work. Got an automated msg...

A Wired Magazine customer review by GetHuman user GetHuman-162258 from November 17th, 2017

Background on GetHuman-162258's case

GetHuman: GetHuman-162258 - can you tell our other Wired Magazine customers when your case took place?
GetHuman-162258: Yup. It was morning, on November 8th.
GetHuman: Did you reach out to Wired Magazine, and if so, how?
GetHuman-162258: I used the 800-769-4733 number I found for on the GetHuman Wired Magazine customer phone number page I was on: Wired Magazine Customer Service Phone Number
GetHuman: And which of these common Wired Magazine customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-162258 a list of common Wired Magazine problems)
GetHuman-162258: "None of those really matches why I wanted to call Wired Magazine that day." was why I was trying to call.

GetHuman-162258's review of Wired Magazine customer service

GetHuman: So how would you sum up your experience for GetHuman's Wired Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-162258: The Callback didn't work. Got an automated msg stating this was my callback and then it hung up. When I called in after getting through automated system my concern was addressed immediately.
GetHuman: Let's quantify your experience contacting Wired Magazine. On a scale of 1 to 5, how easy is it go get help on a Wired Magazine problem?
GetHuman-162258: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-162258: I'd give them a three out of five on communication.
GetHuman: And what about Wired Magazine's ability to quickly and effectively address your problem?
GetHuman-162258: For that I would say four out of five.
GetHuman: And finally- any advice for other Wired Magazine customers?
GetHuman-162258: Call them early in the day or late. Don't forget any personal or account information you might need for Wired Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-162258 taken from his Wired Magazine customer service problem that occurred on November 8th, 2017.

Wired Magazine

4.50 of 5 stars | 19 reviews

GetHuman-162258's Wired Magazine Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Wired Magazine, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Wired Magazine in any way.

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