Wondershare: evenbrite order installed malfunctioning wonder...

A Wondershare customer review by GetHuman user GetHuman-ringalls from December 8th, 2017

Background on GetHuman-ringalls's case

GetHuman: GetHuman-ringalls - can you tell our other Wondershare customers when your case took place?
GetHuman-ringalls: Yes I can. It was morning, on December 6th.
GetHuman: Did you reach out to Wondershare, and if so, how?
GetHuman-ringalls: I used a help page I found on the GetHuman Wondershare customer service contact info page: Contact Wondershare Customer Service
GetHuman: And which of these common Wondershare customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-ringalls a list of common Wondershare problems)
GetHuman-ringalls: "None of those really matches why I wanted to contact Wondershare that day." was why I was trying to contact.

GetHuman-ringalls's review of Wondershare customer service

GetHuman: So how would you sum up your experience for GetHuman's Wondershare customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-ringalls: evenbrite order installed malfunctioning wondershare - now I can't print anthing
GetHuman: Can you tell the rest of us a bit more from what happened on 12/06/17?
GetHuman-ringalls: I would like to disable wondershare printing control since*it doesn't permit me to print out anything
GetHuman: Let's quantify your experience contacting Wondershare. On a scale of 1 to 5, how easy is it go get help on a Wondershare problem?
GetHuman-ringalls: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-ringalls: I'd give them a five out of five on communication.
GetHuman: And what about Wondershare's ability to quickly and effectively address your problem?
GetHuman-ringalls: For that I would say three out of five.
GetHuman: And finally- any advice for other Wondershare customers?
GetHuman-ringalls: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Wondershare to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-ringalls taken from his Wondershare customer service problem that occurred on December 6th, 2017.

Wondershare

5.30 of 5 stars | 46 reviews

GetHuman-ringalls's Wondershare Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

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