World Financial Network National Bank: Whitney was pleasant and helped alot. She help...
A World Financial Network National Bank customer review by GetHuman user ~tmo from November 13th, 2017
Background on ~tmo's case
GetHuman: ~tmo - can you tell our other World Financial Network National Bank customers when your case took place?
~tmo: Yup. It was middle of the night, on November 5th.
GetHuman: Did you reach out to World Financial Network National Bank, and if so, how?
GetHuman: And which of these common World Financial Network National Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~tmo a list of common World Financial Network National Bank problems)
~tmo: "Complaint" was why I was trying to call.
~tmo's review of World Financial Network National Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's World Financial Network National Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~tmo: Whitney was pleasant and helped alot. She helped me remove a ** year old account that was still on my credit.
GetHuman: Let's quantify your experience contacting World Financial Network National Bank. On a scale of 1 to 5, how easy is it go get help on a World Financial Network National Bank problem?
~tmo: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~tmo: I'd give them a one out of five on communication.
GetHuman: And what about World Financial Network National Bank's ability to quickly and effectively address your problem?
~tmo: For that I would say one out of five.
GetHuman: And finally- any advice for other World Financial Network National Bank customers?
~tmo: Call them early in the day or late. Don't forget any personal or account information you might need for World Financial Network National Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~tmo taken from his World Financial Network National Bank customer service problem that occurred on November 5th, 2017.