Worldofwatches.com: Bought a Rotary Evolution watch * months ago, f...
A Worldofwatches.com customer review by GetHuman user ~Cheam Cheng Sun from November 13th, 2017
Background on ~Cheam Cheng Sun's case
GetHuman: ~Cheam Cheng Sun - can you tell our other Worldofwatches.com customers when your case took place?
~Cheam Cheng Sun: Yup. It was morning, on November 11th.
GetHuman: Did you reach out to Worldofwatches.com, and if so, how?
GetHuman: And which of these common Worldofwatches.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Cheam Cheng Sun a list of common Worldofwatches.com problems)
~Cheam Cheng Sun: "Warranty claim" was why I was trying to call.
~Cheam Cheng Sun's review of Worldofwatches.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Worldofwatches.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Cheam Cheng Sun: Bought a Rotary Evolution watch * months ago, found that the day hand come out and scatch on serial number site. Suspected is rejected or rma item. Write an email to customer service since **th Nov, no respond at all.*Very bad service !!!!!
GetHuman: Let's quantify your experience contacting Worldofwatches.com. On a scale of 1 to 5, how easy is it go get help on a Worldofwatches.com problem?
~Cheam Cheng Sun: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Cheam Cheng Sun: I'd give them a four out of five on communication.
GetHuman: And what about Worldofwatches.com's ability to quickly and effectively address your problem?
~Cheam Cheng Sun: For that I would say five out of five.
GetHuman: And finally- any advice for other Worldofwatches.com customers?
~Cheam Cheng Sun: Call them early in the day or late. Don't forget any personal or account information you might need for Worldofwatches.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Cheam Cheng Sun taken from his Worldofwatches.com customer service problem that occurred on November 11th, 2017.