Worldofwatches.com: I purchased the product on Oct. **, **** as a g...

A Worldofwatches.com customer review by GetHuman user ~VERY DISAPPOINTED from November 18th, 2017

Background on ~VERY DISAPPOINTED's case

GetHuman: ~VERY DISAPPOINTED - can you tell our other Worldofwatches.com customers when your case took place?
~VERY DISAPPOINTED: Sure. It was evening, on November 9th.
GetHuman: Did you reach out to Worldofwatches.com, and if so, how?
~VERY DISAPPOINTED: I used the 866-961-8463 number I found for on the GetHuman Worldofwatches.com customer phone number page I was on: Worldofwatches.com Customer Service Phone Number
GetHuman: And which of these common Worldofwatches.com customer issues best describes the reason you wanted to talk to them?
(Shows ~VERY DISAPPOINTED a list of common Worldofwatches.com problems)
~VERY DISAPPOINTED: "Cancel order" was why I was trying to call.

~VERY DISAPPOINTED's review of Worldofwatches.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Worldofwatches.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~VERY DISAPPOINTED: I purchased the product on Oct. **, **** as a gift to be given on Oct. **. It was supposed to be shipped in TWO days. As of Oct. **, ****, ***am the item is still being "processed". It has NOT yet BEEN shipped. This had happened with my previous order which arrived two days later than the expected date. I overlooked that last instance as a fluke now with what is currently happening, I think this is getting to be a pattern. Poor service!
GetHuman: Let's quantify your experience contacting Worldofwatches.com. On a scale of 1 to 5, how easy is it go get help on a Worldofwatches.com problem?
~VERY DISAPPOINTED: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~VERY DISAPPOINTED: I'd give them a four out of five on communication.
GetHuman: And what about Worldofwatches.com's ability to quickly and effectively address your problem?
~VERY DISAPPOINTED: For that I would say three out of five.
GetHuman: And finally- any advice for other Worldofwatches.com customers?
~VERY DISAPPOINTED: Call them early in the day or late. Don't forget any personal or account information you might need for Worldofwatches.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~VERY DISAPPOINTED taken from his Worldofwatches.com customer service problem that occurred on November 9th, 2017.

Worldofwatches.com

2.13 of 5 stars | 3 reviews

~VERY DISAPPOINTED's Worldofwatches.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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