X: MY ACCOUNT WAS SUSPENDED FOR AN UNKNOWN REASON...
A X customer review by GetHuman user GetHuman-14993 from November 24th, 2017
Background on GetHuman-14993's case
GetHuman: GetHuman-14993 - can you tell our other X customers when your case took place?
GetHuman-14993: Yup. It was afternoon, on November 15th.
GetHuman: Did you reach out to X, and if so, how?
GetHuman: And which of these common X customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-14993 a list of common X problems)
GetHuman-14993: "Complaint" was why I was trying to call.
GetHuman-14993's review of X customer service
GetHuman: So how would you sum up your experience for GetHuman's X customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-14993: MY ACCOUNT WAS SUSPENDED FOR AN UNKNOWN REASON.. I HAVE YET TO GET IT FIXED. IM OVERALL DISAPPOINTED BECAUSE I TRULY ENJOY TWITTER.. THE INCONVEINANCE IS REALLY MAKING ME RECONSIDER TWITTER OVERALL.
GetHuman: Let's quantify your experience contacting X. On a scale of 1 to 5, how easy is it go get help on a X problem?
GetHuman-14993: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-14993: I'd give them a three out of five on communication.
GetHuman: And what about X's ability to quickly and effectively address your problem?
GetHuman-14993: For that I would say four out of five.
GetHuman: And finally- any advice for other X customers?
GetHuman-14993: Call them early in the day or late. Don't forget any personal or account information you might need for X to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-14993 taken from his X customer service problem that occurred on November 15th, 2017.