X: They have * ways of verifying your password now...
A X customer review by GetHuman user ~Jae_Bella22 from November 25th, 2017
Background on ~Jae_Bella22's case
GetHuman: ~Jae_Bella22 - can you tell our other X customers when your case took place?
~Jae_Bella22: Yes I can. It was morning, on November 22nd.
GetHuman: Did you reach out to X, and if so, how?
GetHuman: And which of these common X customer issues best describes the reason you wanted to talk to them?
(Shows ~Jae_Bella22 a list of common X problems)
~Jae_Bella22: "Setup service" was why I was trying to call.
~Jae_Bella22's review of X customer service
GetHuman: So how would you sum up your experience for GetHuman's X customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jae_Bella22: They have * ways of verifying your password now .. What happens when you change it through email then when you go to log in it sends a text to a phone that is no longer in service
GetHuman: Let's quantify your experience contacting X. On a scale of 1 to 5, how easy is it go get help on a X problem?
~Jae_Bella22: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jae_Bella22: I'd give them a three out of five on communication.
GetHuman: And what about X's ability to quickly and effectively address your problem?
~Jae_Bella22: For that I would say one out of five.
GetHuman: And finally- any advice for other X customers?
~Jae_Bella22: Call them early in the day or late. Don't forget any personal or account information you might need for X to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jae_Bella22 taken from his X customer service problem that occurred on November 22nd, 2017.