Xbox: I received a live person within *-* minutes and...
A Xbox customer review by GetHuman user ~Mann Power from November 22nd, 2017
Background on ~Mann Power's case
GetHuman: ~Mann Power - can you tell our other Xbox customers when your case took place?
~Mann Power: Yes. It was middle of the night, on November 21st.
GetHuman: Did you reach out to Xbox, and if so, how?
~Mann Power: I used the 800-469-9269 number I found for on the GetHuman Xbox customer phone number page I was on: Xbox Customer Service Phone Number
GetHuman: And which of these common Xbox customer issues best describes the reason you wanted to talk to them?
Shows ~Mann Power a list of common Xbox problems
~Mann Power: "Cancel service" was why I was trying to call.
~Mann Power's review of Xbox customer service
GetHuman: So how would you sum up your experience for GetHuman's Xbox customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Mann Power: I received a live person within *-* minutes and then it only took a few more minutes to resolve the issue. * mins MAX!
GetHuman: Let's quantify your experience contacting Xbox. On a scale of 1 to 5, how easy is it go get help on a Xbox problem?
~Mann Power: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Mann Power: I'd give them a two out of five on communication.
GetHuman: And what about Xbox's ability to quickly and effectively address your problem?
~Mann Power: For that I would say three out of five.
GetHuman: And finally- any advice for other Xbox customers?
~Mann Power: Call them early in the day or late. Don't forget any personal or account information you might need for Xbox to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Mann Power taken from his Xbox customer service problem that occurred on November 21st, 2017.
3.11 of 5 stars | 433 reviewsXbox ReviewsXbox's Phone NumberAll Xbox contact infoGeneral Xbox customer service info
~Mann Power's Xbox Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Xbox, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Xbox in any way.