Xilinx Inc.: This number just refers you to their website, w...
A Xilinx Inc. customer review by GetHuman user GetHuman-437985 from November 27th, 2017
Background on GetHuman-437985's case
GetHuman: GetHuman-437985 - can you tell our other Xilinx Inc. customers when your case took place?
GetHuman-437985: Yes I can. It was afternoon, on November 26th.
GetHuman: Did you reach out to Xilinx Inc., and if so, how?
GetHuman: And which of these common Xilinx Inc. customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-437985 a list of common Xilinx Inc. problems)
GetHuman-437985: "Technical support" was why I was trying to call.
GetHuman-437985's review of Xilinx Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's Xilinx Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-437985: This number just refers you to their website, which is not helpful at all. I ahd already scoured their website for an answer which is why I needed to call,
GetHuman: Let's quantify your experience contacting Xilinx Inc.. On a scale of 1 to 5, how easy is it go get help on a Xilinx Inc. problem?
GetHuman-437985: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-437985: I'd give them a four out of five on communication.
GetHuman: And what about Xilinx Inc.'s ability to quickly and effectively address your problem?
GetHuman-437985: For that I would say one out of five.
GetHuman: And finally- any advice for other Xilinx Inc. customers?
GetHuman-437985: Call them early in the day or late. Don't forget any personal or account information you might need for Xilinx Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-437985 taken from his Xilinx Inc. customer service problem that occurred on November 26th, 2017.
Xilinx Inc.
1.00 of 5 stars | 9 reviews
GetHuman-437985's Xilinx Inc. Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars
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