Yahoo Abuse Dept: Holy ****!! Yahoo really *****. There is no way...

A Yahoo Abuse Dept customer review by GetHuman user ~turtle37 from November 28th, 2017

Background on ~turtle37's case

GetHuman: ~turtle37 - can you tell our other Yahoo Abuse Dept customers when your case took place?
~turtle37: Yeah. It was afternoon, on November 25th.
GetHuman: Did you reach out to Yahoo Abuse Dept, and if so, how?
~turtle37: I used a help page I found on the GetHuman Yahoo Abuse Dept customer service contact info page: Contact Yahoo Abuse Dept Customer Service
GetHuman: And which of these common Yahoo Abuse Dept customer issues best describes the reason you wanted to talk to them?
Shows ~turtle37 a list of common Yahoo Abuse Dept problems
~turtle37: "None of those really matches why I wanted to contact {{company.name}} that day." was why I was trying to contact.

~turtle37's review of Yahoo Abuse Dept customer service

GetHuman: So how would you sum up your experience for GetHuman's Yahoo Abuse Dept customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~turtle37: Holy ****!! Yahoo really *****. There is no way you can get help. It tells you to go to their website which is no help at all. I cant stand that on the website under "contact us" there is a picture of a female with a telephone head set. Why is that picture there???? No one is on the phone trying to help you. Its a stupid machine. This is getting my blood boiling that a company as reputable as yahoo has literally no customer service. They expect random people on twitter to to answer your questions, are you kidding me?
GetHuman: Let's quantify your experience contacting Yahoo Abuse Dept. On a scale of 1 to 5, how easy is it go get help on a Yahoo Abuse Dept problem?
~turtle37: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~turtle37: I'd give them a one out of five on communication.
GetHuman: And what about Yahoo Abuse Dept's ability to quickly and effectively address your problem?
~turtle37: For that I would say four out of five.
GetHuman: And finally- any advice for other Yahoo Abuse Dept customers?
~turtle37: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Yahoo Abuse Dept to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~turtle37 taken from his Yahoo Abuse Dept customer service problem that occurred on November 25th, 2017.

Yahoo Abuse Dept

1.00 of 5 stars | 10 reviews
Yahoo Abuse Dept ReviewsHow to contact Yahoo Abuse DeptGeneral Yahoo Abuse Dept customer service info
~turtle37's Yahoo Abuse Dept Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars
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