A man said he was from yahoo. Said my e-mail h...

A Yahoo customer review by GetHuman user ~non of your business from November 23rd, 2017

Background on ~non of your business's case

GetHuman: ~non of your business - can you tell our other Yahoo customers when your case took place?
~non of your business: Yeah. It was morning, on November 22nd.
GetHuman: Did you reach out to Yahoo, and if so, how?
~non of your business: I used a help page I found on the GetHuman Yahoo customer service contact info page: Contact Yahoo Customer Service
GetHuman: And which of these common Yahoo customer issues best describes the reason you wanted to talk to them?
(Shows ~non of your business a list of common Yahoo problems)
~non of your business: "Recover account" was why I was trying to contact.

~non of your business's review of Yahoo customer service

GetHuman: So how would you sum up your experience for GetHuman's Yahoo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~non of your business: A man said he was from yahoo. Said my e-mail hacked into. I called as my e-mail I can't access. He tried to sell me ***.** firewall. WTF
GetHuman: Let's quantify your experience contacting Yahoo. On a scale of 1 to 5, how easy is it go get help on a Yahoo problem?
~non of your business: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~non of your business: I'd give them a one out of five on communication.
GetHuman: And what about Yahoo's ability to quickly and effectively address your problem?
~non of your business: For that I would say four out of five.
GetHuman: And finally- any advice for other Yahoo customers?
~non of your business: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Yahoo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~non of your business taken from his Yahoo customer service problem that occurred on November 22nd, 2017.

Yahoo

1.22 of 5 stars | 1292 reviews

~non of your business's Yahoo Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars

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