I have a yahoo web hosting advanced plan. I wan...

A Yahoo customer review by GetHuman user ~Yahoo SuCKS from November 26th, 2017

Background on ~Yahoo SuCKS's case

GetHuman: ~Yahoo SuCKS - can you tell our other Yahoo customers when your case took place?
~Yahoo SuCKS: Sure. It was morning, on November 18th.
GetHuman: Did you reach out to Yahoo, and if so, how?
~Yahoo SuCKS: I used a help page I found on the GetHuman Yahoo customer service contact info page: Contact Yahoo Customer Service
GetHuman: And which of these common Yahoo customer issues best describes the reason you wanted to talk to them?
(Shows ~Yahoo SuCKS a list of common Yahoo problems)
~Yahoo SuCKS: "Billing" was why I was trying to contact.

~Yahoo SuCKS's review of Yahoo customer service

GetHuman: So how would you sum up your experience for GetHuman's Yahoo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Yahoo SuCKS: I have a yahoo web hosting advanced plan. I want to upgrade to a Yahoo basic store for **.** monthly. Yahoo does not tell you how to acquire on getting a merchant account to process credit cards nor do they have an merchant account built into their store plan if you go with them. Yahoo transaction fee is *.**%. Then you have a merchant card processor who has their percent of approx. *.*% * .** cents. These almost total * percent of your profits. No other hosting company does this that i have researched on store hosting sites. Yahoo is a bunch of thieves. If you want to communicate with India for web hosting fine. i had enough of their **** after four years. their liars and no good. They are the largest hosting company out there but ain't no good. Don't waste your money. You want to support India good Luck. Find an American company your better off. They speak regular English. Yahoo *****
GetHuman: Let's quantify your experience contacting Yahoo. On a scale of 1 to 5, how easy is it go get help on a Yahoo problem?
~Yahoo SuCKS: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Yahoo SuCKS: I'd give them a four out of five on communication.
GetHuman: And what about Yahoo's ability to quickly and effectively address your problem?
~Yahoo SuCKS: For that I would say one out of five.
GetHuman: And finally- any advice for other Yahoo customers?
~Yahoo SuCKS: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Yahoo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Yahoo SuCKS taken from his Yahoo customer service problem that occurred on November 18th, 2017.

Yahoo

1.22 of 5 stars | 1292 reviews

~Yahoo SuCKS's Yahoo Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Yahoo, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Yahoo in any way.

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