Yahoo: After several "your Call is important to us " r...
A Yahoo customer review by GetHuman user GetHuman-426668 from November 22nd, 2017
Background on GetHuman-426668's case
GetHuman: GetHuman-426668 - can you tell our other Yahoo customers when your case took place?
GetHuman-426668: Yup. It was evening, on November 15th.
GetHuman: Did you reach out to Yahoo, and if so, how?
GetHuman: And which of these common Yahoo customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-426668 a list of common Yahoo problems)
GetHuman-426668: "Edit listing" was why I was trying to contact.
GetHuman-426668's review of Yahoo customer service
GetHuman: So how would you sum up your experience for GetHuman's Yahoo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-426668: After several "your Call is important to us " recordings, I was disconnected. Almost * years ago Yahoo locked my account. They prompted me to set up a new account not to loose my information, which I did. When my account was "unlocked" all my emails were in the new account and my address book was erased. :o((( new recovered. Now that account has been de-activated and I have lost all my prior client communications that I referred to many times as a resourse. I do not like YAHOO or their lack of Customer service or a direct way to call or email them.
GetHuman: Let's quantify your experience contacting Yahoo. On a scale of 1 to 5, how easy is it go get help on a Yahoo problem?
GetHuman-426668: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-426668: I'd give them a three out of five on communication.
GetHuman: And what about Yahoo's ability to quickly and effectively address your problem?
GetHuman-426668: For that I would say four out of five.
GetHuman: And finally- any advice for other Yahoo customers?
GetHuman-426668: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Yahoo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-426668 taken from his Yahoo customer service problem that occurred on November 15th, 2017.