Yahoo: They never ever answered my call I waited for...
A Yahoo customer review by GetHuman user ~Shadow Rider from November 25th, 2017
Background on ~Shadow Rider's case
GetHuman: ~Shadow Rider - can you tell our other Yahoo customers when your case took place?
~Shadow Rider: Yeah. It was evening, on November 24th.
GetHuman: Did you reach out to Yahoo, and if so, how?
GetHuman: And which of these common Yahoo customer issues best describes the reason you wanted to talk to them?
(Shows ~Shadow Rider a list of common Yahoo problems)
~Shadow Rider: "Recover account" was why I was trying to contact.
~Shadow Rider's review of Yahoo customer service
GetHuman: So how would you sum up your experience for GetHuman's Yahoo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Shadow Rider: They never ever answered my call I waited for * hours and my email is still in not working I hate yahoo
GetHuman: Let's quantify your experience contacting Yahoo. On a scale of 1 to 5, how easy is it go get help on a Yahoo problem?
~Shadow Rider: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Shadow Rider: I'd give them a three out of five on communication.
GetHuman: And what about Yahoo's ability to quickly and effectively address your problem?
~Shadow Rider: For that I would say one out of five.
GetHuman: And finally- any advice for other Yahoo customers?
~Shadow Rider: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Yahoo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Shadow Rider taken from his Yahoo customer service problem that occurred on November 24th, 2017.