Yahoo: I am looking for a human to help me. I don't ne...
A Yahoo customer review by GetHuman user ~Not helped from November 21st, 2017
Background on ~Not helped's case
GetHuman: ~Not helped - can you tell our other Yahoo customers when your case took place?
~Not helped: Sure. It was middle of the night, on November 20th.
GetHuman: Did you reach out to Yahoo, and if so, how?
GetHuman: And which of these common Yahoo customer issues best describes the reason you wanted to talk to them?
(Shows ~Not helped a list of common Yahoo problems)
~Not helped: "Business Page" was why I was trying to contact.
~Not helped's review of Yahoo customer service
GetHuman: So how would you sum up your experience for GetHuman's Yahoo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Not helped: I am looking for a human to help me. I don't need to be send to help.yahoo.com where I'd already been!!! I cannot SEND email* can only reply to those received.
GetHuman: Let's quantify your experience contacting Yahoo. On a scale of 1 to 5, how easy is it go get help on a Yahoo problem?
~Not helped: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Not helped: I'd give them a one out of five on communication.
GetHuman: And what about Yahoo's ability to quickly and effectively address your problem?
~Not helped: For that I would say four out of five.
GetHuman: And finally- any advice for other Yahoo customers?
~Not helped: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Yahoo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Not helped taken from his Yahoo customer service problem that occurred on November 20th, 2017.