Yahoo: My yahoo is so slow that it is impossible work...
A Yahoo customer review by GetHuman user GetHuman-sbslaw from December 2nd, 2017
Background on GetHuman-sbslaw's case
GetHuman: GetHuman-sbslaw - can you tell our other Yahoo customers when your case took place?
GetHuman-sbslaw: Yes. It was afternoon, on November 24th.
GetHuman: Did you reach out to Yahoo, and if so, how?
GetHuman-sbslaw: I used a help page I found on the GetHuman Yahoo customer service contact info page: Contact Yahoo Customer Service
GetHuman: And which of these common Yahoo customer issues best describes the reason you wanted to talk to them?
Shows GetHuman-sbslaw a list of common Yahoo problems
GetHuman-sbslaw: "Account hacked" was why I was trying to contact.
GetHuman-sbslaw's review of Yahoo customer service
GetHuman: So how would you sum up your experience for GetHuman's Yahoo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-sbslaw: My yahoo is so slow that it is impossible work it on my desk top. All three of my Yahoo emails...
GetHuman: Can you tell the rest of us a bit more from what happened on 11/24/17?
GetHuman-sbslaw: My yahoo is so slow that it is impossible work it on my desk top. All three of my Yahoo emails. They work fine on my phone and on other desktops* no problem with any other site* just yahoo.
GetHuman: Let's quantify your experience contacting Yahoo. On a scale of 1 to 5, how easy is it go get help on a Yahoo problem?
GetHuman-sbslaw: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-sbslaw: I'd give them a four out of five on communication.
GetHuman: And what about Yahoo's ability to quickly and effectively address your problem?
GetHuman-sbslaw: For that I would say one out of five.
GetHuman: And finally- any advice for other Yahoo customers?
GetHuman-sbslaw: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Yahoo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-sbslaw taken from his Yahoo customer service problem that occurred on November 24th, 2017.
1.22 of 5 stars | 1292 reviewsYahoo ReviewsHow to contact YahooGeneral Yahoo customer service info
GetHuman-sbslaw's Yahoo Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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