Yahoo: This is Freaking shame a website give its custo...
A Yahoo customer review by GetHuman user ~baldheaded guy from November 25th, 2017
Background on ~baldheaded guy's case
GetHuman: ~baldheaded guy - can you tell our other Yahoo customers when your case took place?
~baldheaded guy: Yes I can. It was morning, on November 17th.
GetHuman: Did you reach out to Yahoo, and if so, how?
GetHuman: And which of these common Yahoo customer issues best describes the reason you wanted to talk to them?
(Shows ~baldheaded guy a list of common Yahoo problems)
~baldheaded guy: "Account Access" was why I was trying to contact.
~baldheaded guy's review of Yahoo customer service
GetHuman: So how would you sum up your experience for GetHuman's Yahoo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~baldheaded guy: This is Freaking shame a website give its customer the run around for simple problems for a small solution.
GetHuman: Let's quantify your experience contacting Yahoo. On a scale of 1 to 5, how easy is it go get help on a Yahoo problem?
~baldheaded guy: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~baldheaded guy: I'd give them a one out of five on communication.
GetHuman: And what about Yahoo's ability to quickly and effectively address your problem?
~baldheaded guy: For that I would say one out of five.
GetHuman: And finally- any advice for other Yahoo customers?
~baldheaded guy: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Yahoo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~baldheaded guy taken from his Yahoo customer service problem that occurred on November 17th, 2017.