Yahoo: We get so dependent on our phones! I definitely...
A Yahoo customer review by GetHuman user GetHuman-16669 from November 25th, 2017
Background on GetHuman-16669's case
GetHuman: GetHuman-16669 - can you tell our other Yahoo customers when your case took place?
GetHuman-16669: Yes. It was middle of the night, on November 17th.
GetHuman: Did you reach out to Yahoo, and if so, how?
GetHuman: And which of these common Yahoo customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-16669 a list of common Yahoo problems)
GetHuman-16669: "Recover Account" was why I was trying to contact.
GetHuman-16669's review of Yahoo customer service
GetHuman: So how would you sum up your experience for GetHuman's Yahoo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-16669: We get so dependent on our phones! I definitely learned my lesson. My phone signed out of both of my emails and I couldn't remember the password for either one. I was worried that I would never be able to use these emails again seeing as the recovery phone number and email address I had listed were all out dated. Anyways the guy I spoke to was extremely helpful and even though I was on hold for ** minutes it only took this guy about * minutes to help me out !! Yahoo rocks! Thanks gethuman and yahoo!
GetHuman: Let's quantify your experience contacting Yahoo. On a scale of 1 to 5, how easy is it go get help on a Yahoo problem?
GetHuman-16669: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-16669: I'd give them a one out of five on communication.
GetHuman: And what about Yahoo's ability to quickly and effectively address your problem?
GetHuman-16669: For that I would say one out of five.
GetHuman: And finally- any advice for other Yahoo customers?
GetHuman-16669: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Yahoo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-16669 taken from his Yahoo customer service problem that occurred on November 17th, 2017.