yahoo mail service has been down with an error...

A Yahoo customer review by GetHuman user ~anny moss from November 27th, 2017

Background on ~anny moss's case

GetHuman: ~anny moss - can you tell our other Yahoo customers when your case took place?
~anny moss: Yup. It was afternoon, on November 19th.
GetHuman: Did you reach out to Yahoo, and if so, how?
~anny moss: I used a help page I found on the GetHuman Yahoo customer service contact info page: Contact Yahoo Customer Service
GetHuman: And which of these common Yahoo customer issues best describes the reason you wanted to talk to them?
(Shows ~anny moss a list of common Yahoo problems)
~anny moss: "Ads Account Issue" was why I was trying to contact.

~anny moss's review of Yahoo customer service

GetHuman: So how would you sum up your experience for GetHuman's Yahoo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~anny moss: yahoo mail service has been down with an error ** message, for more thena very long time. never any help to get answers and i work off of this account. going to have a dash of mad hornets, i just know
GetHuman: Let's quantify your experience contacting Yahoo. On a scale of 1 to 5, how easy is it go get help on a Yahoo problem?
~anny moss: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~anny moss: I'd give them a one out of five on communication.
GetHuman: And what about Yahoo's ability to quickly and effectively address your problem?
~anny moss: For that I would say two out of five.
GetHuman: And finally- any advice for other Yahoo customers?
~anny moss: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Yahoo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~anny moss taken from his Yahoo customer service problem that occurred on November 19th, 2017.

Yahoo

1.22 of 5 stars | 1292 reviews

~anny moss's Yahoo Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
1 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Yahoo, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Yahoo in any way.

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