Every phone number listed for Yahoo Customer...

A Yahoo customer review by GetHuman user ~cjtpmm from November 27th, 2017

Background on ~cjtpmm's case

GetHuman: ~cjtpmm - can you tell our other Yahoo customers when your case took place?
~cjtpmm: Yes I can. It was late at night, on November 24th.
GetHuman: Did you reach out to Yahoo, and if so, how?
~cjtpmm: I used a help page I found on the GetHuman Yahoo customer service contact info page: Contact Yahoo Customer Service
GetHuman: And which of these common Yahoo customer issues best describes the reason you wanted to talk to them?
(Shows ~cjtpmm a list of common Yahoo problems)
~cjtpmm: "Delete Account" was why I was trying to contact.

~cjtpmm's review of Yahoo customer service

GetHuman: So how would you sum up your experience for GetHuman's Yahoo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~cjtpmm: Every phone number listed for Yahoo Customer (* numbers) all have been disconnected. I have sent a request * times for help online (** days now) and still NO RESPONSE!!!!! I am closing down my yahoo email account and switching over to Google (Gmail) Much better service, quality and most of all, you can talk to a live Customer Service Person on the phone. I have had my Yahoo account for the last ** years, but I love change. If they can't have a Customer Service Dept that TRULY care, they would have someone available to talk to. Yahoo Customer Service ranks right up there beside Walmart Customer Service. Thank goodness, we have a choice of which service to use from Respectable companies. Not Yahoo!
GetHuman: Let's quantify your experience contacting Yahoo. On a scale of 1 to 5, how easy is it go get help on a Yahoo problem?
~cjtpmm: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~cjtpmm: I'd give them a two out of five on communication.
GetHuman: And what about Yahoo's ability to quickly and effectively address your problem?
~cjtpmm: For that I would say one out of five.
GetHuman: And finally- any advice for other Yahoo customers?
~cjtpmm: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Yahoo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~cjtpmm taken from his Yahoo customer service problem that occurred on November 24th, 2017.

Yahoo

1.22 of 5 stars | 1292 reviews

~cjtpmm's Yahoo Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Yahoo, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Yahoo in any way.

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