Yankee Candle Company: Have been buying and burning Yankee*Candles fo...
A Yankee Candle Company customer review by GetHuman user GetHuman-grammyb2 from November 29th, 2017
Background on GetHuman-grammyb2's case
GetHuman: GetHuman-grammyb2 - can you tell our other Yankee Candle Company customers when your case took place?
GetHuman-grammyb2: Yeah. It was evening, on November 25th.
GetHuman: Did you reach out to Yankee Candle Company, and if so, how?
GetHuman: And which of these common Yankee Candle Company customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-grammyb2 a list of common Yankee Candle Company problems)
GetHuman-grammyb2: "Track order" was why I was trying to call.
GetHuman-grammyb2's review of Yankee Candle Company customer service
GetHuman: So how would you sum up your experience for GetHuman's Yankee Candle Company customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-grammyb2: Have been buying and burning Yankee*Candles for years. My "guilty pleasure! So happy thyat there is now a store in Seabroon N.H. Problem is, diffricult to find, it is outside in a Walmart mall. No name on large directory sign on Rte. *. Needs more publicity and name on main sign.
GetHuman: Let's quantify your experience contacting Yankee Candle Company. On a scale of 1 to 5, how easy is it go get help on a Yankee Candle Company problem?
GetHuman-grammyb2: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-grammyb2: I'd give them a five out of five on communication.
GetHuman: And what about Yankee Candle Company's ability to quickly and effectively address your problem?
GetHuman-grammyb2: For that I would say five out of five.
GetHuman: And finally- any advice for other Yankee Candle Company customers?
GetHuman-grammyb2: Call them early in the day or late. Don't forget any personal or account information you might need for Yankee Candle Company to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-grammyb2 taken from his Yankee Candle Company customer service problem that occurred on November 25th, 2017.